Refund and Returns Policy

Interpretation and Definitions

Interpretation: The capitalized words in this document have specific meanings as defined under the following conditions. The definitions provided apply whether the terms appear in singular or plural form.

Definitions: For the purpose of this Shipping, Return, and Refund Policy:

  • Company: Referred to as “the Company,” “We,” “Us,” or “Our” in this Agreement, it pertains to KSP Electronics, located at H.No 6-55-124/1, Near Bharath Gas, Telangana 504293.
  • Goods: Denotes the items available for purchase on the Service.
  • Orders: Refers to a request by You to purchase Goods from Us.
  • Service: Indicates the Website, accessible from https://kspelectronics.in/.
  • Website: Refers to KSP Electronics, accessible from https://kspelectronics.in/.
  • You: Denotes the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.

SHIPPING & DELIVERY POLICY

This Shipping & Delivery Policy is an integral part of our Terms and Conditions. Please review it carefully when making purchases on kspelectronics.in.

  • We manufacture goods on an order basis, initiating production upon receiving customer orders. We ensure timely delivery through reputable courier agencies.

Delivery Time: Orders are typically dispatched within 10 – 15 business days from payment. Delivery estimates are given in good faith but are considered as approximations. Tracking information is sent via email after packaging.

Change of Delivery Address: Address changes are possible before order dispatch.

Delivery Time Exceeded: Third-party delivery services may cause delays. Contact us if delivery exceeds the estimated time.

International Delivery: Presently, we operate only in India. Plans for international expansion will be communicated on this page.

Delayed Order: If delivery is delayed, we inform you and provide a revised estimated delivery date.

Refund and Cancellation Policy: Complete customer satisfaction is our focus. Terms may change over time, and agreeing to this policy is a condition of using kspelectronics.in.

Cancellation Policy: Orders can be canceled before the start of the shipping process. Inform us via [Contact Page]. Reimbursement occurs within 14 days of cancellation.

Return Policy: Products can be returned within 7 days of receipt, meeting specified conditions. Reimbursement happens within 14 days of receiving the returned product.

Conditions for Returns: Eligibility criteria include the product being in original packaging, unused, with intact tags and accessories. Return requests failing to meet these conditions may be rejected.

Non-Returnable Goods: Certain goods, including personalized or perishable items, may not be eligible for return.

Returning Goods: Goods damaged during transit may be returned by contacting us through [Contact Page]. Replacement or refund is provided if the concern is genuine and meets return conditions.

Return Address: KSP Electronics, H.No 6-55-124/1, Near Bharath Gas, Telangana 504293.

Contact Information:

Contact Us: For inquiries about our Returns and Refunds Policy, visit Contact Page.