Delivery & Return
At KSP Electronics, we partner with Shiprocket and trusted courier agencies to ensure reliable delivery across India.
Dispatch Times
- Standard stock items: Dispatched within 24–48 working hours of payment confirmation.
- Custom-built projects & kits: Dispatched within 10–15 business days of payment confirmation.
Orders confirmed before 11:00 AM on weekdays (Monday–Saturday) are typically dispatched same day. Sunday orders are processed on Monday.
Delivery Time
We aim for delivery within 5–7 business days across India. Delivery timelines are subject to the courier partner and factors beyond our control.
Order Tracking
Once dispatched, tracking details are sent to your registered email and WhatsApp number.
Damaged Packaging on Arrival
If you receive a shipment with tampered or damaged packaging, refuse delivery and contact us at [email protected] or call +91 95504 21866 with your order reference number.
Same-Day Local Delivery — Hyderabad
Available for Hyderabad addresses via Rapido, Uber, or Porter. Orders must be confirmed before 2:00 PM IST. Delivery charges are borne by the customer. See our Same-Day Delivery T&C.
Return Policy
Products may be returned within 7 days of delivery, subject to:
- Product in original, undamaged packaging.
- Product unused with all tags, accessories, and components intact.
- Original invoice included with the return.
Custom-built and personalised items are non-returnable unless defective. If your product arrives damaged, contact us within 48 hours at [email protected] with photographs.
Return Address: KSP Electronics, H.No 6-55-124/1, Near Bharath Gas, Asifabad, Komaram Bheem, Telangana – 504293, India, India
Cancellation & Refund
Orders may be cancelled before dispatch. Email [email protected] with your order number. Refunds for cancellations and approved returns are processed within 14 days to the original payment method. Submit the Refund Request Form to initiate.
Grievance Officer
- Name: K. Sai Preetham
- Designation: Founder & Grievance Officer, KSP Electronics
- Email: [email protected]
- Phone: +91 95504 21866
- Resolution Time: Acknowledged within 48 hours, resolved within 30 days.
Contact Us
- Email: [email protected]
- Phone: +91 95504 21866
- Address: KSP Electronics, H.No 6-55-124/1, Near Bharath Gas, Asifabad, Komaram Bheem, Telangana – 504293, India, India